Privacy Policy
Your privacy is important to us. This Privacy Policy explains how FSFLAG collects, uses, shares, and protects your personal information.
Last updated: May 18, 2025
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at support@fsflag.com. or by mail using the details provided below:
Rm 16I, Bldg 10, Ocean Xintiandishuian
Garden, No. 14 Shenglong Rd,
Longcheng St, Longgang Dist,
Shenzhen, China
Collecting Personal Information
We collect personal information you provide to us, such as when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact our customer support
- Participate in promotions or surveys
- Provide reviews or other content
This information may include: name, email address, shipping address, billing address, phone number, payment information, and order history.
Minors
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from anyone under the age of 16. If we learn we have collected such information, we will delete it.
Sharing Personal Information
We do not sell your personal information. We may share your information with trusted third parties to:
- Process orders and payments
- Provide shipping and delivery services
- Operate and improve our website
- Comply with legal obligations
These parties are contractually obligated to protect your information.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order.
Lawful Basis
Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we will process your personal information based on the lawful grounds set out in the regulations.
Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Automatic Decision-making
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
Selling Personal Information
FSFLAG does not sell your personal information to any third parties.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent
Cookies
Cookies Necessary for the Functioning of the Store
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| Click the button on the header image to view more. | Click the button on the header image to view more. | etc. |
Reporting/Analytics
| Cookie Name | Purpose | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
| customer_auth_provider | Shopif yanalytics. | session |
| customer_auth_session_created_at | Shopify analytics. | session |
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [Add contact information or website for the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]